Shipping Policy
Thank you for shopping with us at Klozet. We are committed to providing you with a smooth and reliable shipping experience. Please review our shipping policy below to understand how we handle orders, shipping timelines, and delivery expectations.
1. Processing Time
- All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Rates and Delivery Times
- Shipping rates are calculated at checkout based on your location and the shipping method selected.
- Standard shipping usually takes 3-7 business days, while express shipping options may take 1-3 business days.
- Please note that delivery times may vary depending on your location and any unforeseen shipping carrier delays.
3. International Shipping
- We offer international shipping to most countries. Please be aware that additional customs fees or taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, we will send you an email with tracking information. You can use this to track the status of your order online. If you have any issues with tracking, please feel free to contact us at klozetpk@gmail.com.
5. Shipping Delays
- While we strive to meet all delivery estimates, unforeseen delays with shipping carriers may occur. We cannot guarantee delivery timelines, especially during peak seasons. We appreciate your patience and understanding in such cases.
6. Lost or Damaged Packages
- If your order is lost or damaged in transit, please reach out to us at klozetpk@gmail.com with your order details. We will work with the carrier to resolve the issue as quickly as possible.
7. Contact Us
- If you have any questions about our shipping policy or need assistance with your order, feel free to contact us at klozetpk@gmail.com. We’re here to help!
Thank you for choosing Klozet! We look forward to serving you.